At pd dream, your personal data belongs to you. This Privacy Policy explains in plain language what information we collect when you use pd dream, why we collect it, how we use and store it, who we share it with, and what rights you have over it as a Filipino player. Read this page before creating an account — understanding how your data is handled is part of using any online platform responsibly.
These cards summarise the most important points. The complete policy document follows below.
pd dream collects the personal data required to run a licensed betting platform — your registration details, identity documents for KYC, transaction records, and platform usage data. We do not collect data that has no clear purpose in operating or improving the pd dream service for Filipino players.
pd dream does not sell, rent, or trade your personal information to third parties for marketing or any other commercial purpose. Your data is shared only with the service providers necessary to operate the platform — payment processors, KYC verification services, and technology infrastructure — and only to the extent required.
pd dream uses industry-standard encryption and access controls to protect the personal data it holds. Data is stored on secured servers with restricted access. Employees and contractors with access to personal data are bound by confidentiality obligations and given access only to what their role requires.
As a Filipino player, you have the right to access the personal data pd dream holds about you, request corrections to inaccurate data, request deletion of your data in certain circumstances, and object to certain types of processing. These rights are explained in full in Section 8 of this policy.
pd dream uses cookies and similar technologies to keep your session active, remember your preferences, and understand how players use the platform so we can improve it. You can manage cookie settings through your browser. Disabling certain cookies may affect platform functionality.
For any question about how pd dream handles your personal data, or to exercise any of your data rights, contact us at support@pddream.com. Include your registered account username and a description of your request. pd dream aims to respond to all data-related enquiries within 15 business days.
When you create a pd dream account, you hand over real personal information: your name, contact details, government ID, and financial transaction data. That is a significant act of trust, and pd dream takes it seriously.
The personal data collected at pd dream has specific, necessary purposes: verifying your identity so the platform complies with Philippine regulations on licensed gaming operators, processing deposits and withdrawals through your chosen payment method, providing customer support, and keeping your account secure. It is not collected to build an advertising profile, and it is not passed to data brokers.
This Privacy Policy was written to be readable by a Filipino player on a phone, not by a legal team. If there is anything in it you do not understand or want to clarify, contact pd dream at support@pddream.com before creating your account.
By registering a pd dream account or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how pd dream handles personal data, do not create an account or discontinue use and contact us to close your existing account.
pd dream operates the online betting platform accessible at pddream.com. For the purposes of this Privacy Policy, pd dream is the data controller responsible for the personal data of players registered on the platform. References to "pd dream", "we", "us", or "our" throughout this document refer to the pd dream platform and its operating entity.
pd dream operates as a licensed online gaming platform serving players in the Philippines. The platform is designed for and marketed to Filipino players and all personal data collected is processed in the context of that service. The primary contact for data-related matters is support@pddream.com.
pd dream collects personal data in the following categories. The specific data collected depends on how you use the platform and at what stage of the account lifecycle you are.
| Category | Data collected | When collected |
|---|---|---|
| Registration data | Full name, date of birth, email address, mobile number, residential address | Account sign-up |
| Identity documents | Government-issued ID (passport, driver's licence, SSS ID, PhilHealth ID, Voter's ID, PRC ID), selfie or liveness check image | KYC verification |
| Financial data | Payment method details (GCash number, Maya account, bank account reference), transaction amounts, deposit and withdrawal history | Deposits and withdrawals |
| Betting activity | Bets placed, markets selected, stake amounts, bet outcomes, session duration | Ongoing platform use |
| Device and technical data | IP address, device type and model, browser type, operating system, session timestamps | Platform access |
| Communications | Support messages, emails, chat transcripts, complaint records | Customer support contact |
| Responsible gaming data | Deposit limit settings, self-exclusion requests, session limit preferences | Responsible gaming tool use |
Most of the personal data pd dream holds is data you provide directly — when you register an account, complete KYC verification, make a deposit, or contact support. Providing this data is a condition of using the platform. Without it, pd dream cannot create an account, verify your identity, or process transactions.
When you access pd dream, certain technical data is collected automatically through cookies and server logs. This includes your IP address, the device and browser you are using, and information about how you navigate the platform. This data is used for security monitoring, fraud detection, and improving platform performance. See Section 7 for more on cookies.
pd dream uses personal data for specific, defined purposes. The following table summarises how each category of data is used and why.
Registration data, identity documents, and financial data are used to create and manage your pd dream account, verify your identity as required by Philippine gaming regulations, process deposits and withdrawals through your chosen payment method, settle bets and credit winnings, and provide customer support. Without processing this data, pd dream cannot provide its services.
pd dream is required by Philippine law to verify the identity of players, maintain transaction records, detect and prevent money laundering and fraud, and comply with reporting obligations imposed by relevant regulatory authorities. Some personal data is processed and retained specifically to meet these obligations rather than for any commercial purpose.
Device data, IP addresses, and betting activity patterns are analysed to detect suspicious account behaviour, prevent unauthorised access, identify potential bonus abuse, and protect the platform against fraud. This processing protects both pd dream and other players using the platform.
Aggregated and anonymised usage data — data from which individual players cannot be identified — is used to understand how pd dream is used, identify areas for improvement, and develop new features. Individual player data is not used for this purpose in a way that profiles specific players.
pd dream uses betting activity data to support responsible gaming obligations. Where patterns consistent with problem gambling are detected — such as rapid increases in deposit frequency or stake amounts — pd dream may trigger responsible gaming tools or contact the player with information about available support. This processing is in the player's interest and is conducted carefully and with appropriate confidentiality.
pd dream uses contact details to send account-related communications — transaction confirmations, security alerts, KYC status updates, and responses to support queries. Marketing communications are sent only where you have specifically opted in. You can opt out of marketing communications at any time by contacting support@pddream.com.
pd dream processes personal data on the following legal bases:
pd dream does not sell, rent, or otherwise transfer your personal data to third parties for commercial purposes. Data is shared with the following categories of recipients only where necessary and only to the extent required:
To process deposits and withdrawals, pd dream shares necessary financial and identity data with the relevant payment provider — GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, Visa, Mastercard, and other providers listed on the Deposit and Withdrawal page. These providers are contractually bound to use your data only for the purpose of processing the specific transaction.
pd dream uses third-party KYC verification services to confirm the identity of players. Identity documents and verification data are shared with these providers for the purpose of completing the verification process. Providers are selected based on security standards and are contractually prohibited from using your data for any other purpose.
pd dream uses cloud hosting, platform software, and analytics infrastructure operated by third-party technology providers. These providers may process personal data as part of delivering their services to pd dream. All such providers are engaged under data processing agreements that restrict their use of data to the contracted service.
pd dream may be required to disclose personal data to Philippine regulatory bodies, law enforcement agencies, or courts in response to a lawful request, investigation, or legal proceeding. pd dream will comply with such requests as required by law and will notify affected players where it is legally permitted to do so.
All third parties who receive pd dream player data are required to maintain confidentiality and may only use your data for the specific purpose for which it was shared. pd dream does not authorise third parties to use your data for their own marketing or other independent purposes.
pd dream retains personal data for as long as necessary to fulfil the purposes for which it was collected, including legal and regulatory obligations. The following general retention periods apply:
When data reaches the end of its retention period and there is no ongoing legal requirement to keep it, pd dream will securely delete or anonymise it.
pd dream uses cookies and similar technologies on the pddream.com platform. Cookies are small text files stored on your device when you visit a website. They are used for the following purposes:
These cookies are necessary for the pd dream platform to function. They keep your session active while you are logged in, remember your bet slip contents, and maintain platform security. Essential cookies cannot be disabled without preventing you from using pd dream.
pd dream uses analytics cookies to understand how players navigate the platform — which pages are visited most, where errors occur, and how long sessions typically last. This data is used in aggregate to improve the platform. It does not identify individual players.
Preference cookies remember settings you have chosen — such as your odds format preference or display settings — so you do not have to reset them each time you log in to pd dream.
You can manage or disable non-essential cookies through your browser settings. Most browsers allow you to refuse all cookies, accept only first-party cookies, or delete existing cookies. Note that disabling essential cookies will prevent pd dream from functioning correctly. Instructions for managing cookies are available in the help section of your browser.
As a player whose personal data is processed by pd dream, you have the following rights. These rights apply to the extent permitted by applicable Philippine data protection law.
These rights are yours as a pd dream player. To exercise any of them, contact support@pddream.com with your account username and the specific request.
You can request a copy of the personal data pd dream holds about you. pd dream will provide this within 30 days of a valid request, in a readable format.
If any personal data pd dream holds about you is inaccurate or incomplete, you can request that it be corrected. Contact support with the specific correction needed and supporting evidence where relevant.
You can request deletion of your personal data in certain circumstances — for example, where it is no longer needed for the purpose it was collected. Note that pd dream may need to retain some data to comply with legal obligations even after an erasure request.
You can object to certain types of processing — particularly processing based on legitimate interests. pd dream will consider your objection and stop the processing unless there are compelling legitimate grounds that override your interests.
Where data is processed by automated means on the basis of consent or contract, you have the right to receive your personal data in a structured, commonly used format, or to have it transferred directly to another controller where technically feasible.
You can request that pd dream restricts how it uses your data in certain situations — for example, while a rectification request is being resolved. Restricted data will be stored but not actively processed pending resolution.
To exercise any of the above rights, email support@pddream.com with your pd dream account username and a description of your request. pd dream will acknowledge your request within 5 business days and respond fully within 30 days. For complex requests, pd dream may extend this to 60 days with notice to you.
When you hand over your ID and payment details to create a pd dream account, those details are stored using encryption at rest and in transit. Access to personal data within pd dream is restricted on a need-to-know basis — staff working on the platform's infrastructure who have no need to see your betting history cannot access it. Staff who need to handle support queries involving your account are trained in data confidentiality and operate under signed confidentiality agreements.
pd dream conducts regular reviews of its security practices. In the event of a data breach that affects the personal data of Philippine players, pd dream will notify affected players and the relevant regulatory authorities as required by applicable Philippine data protection legislation, within the timeframes set by law.
No system is completely immune to risk. That is why pd dream also publishes guidance on account security on the platform — the same principles that protect your bank account (strong unique passwords, not sharing credentials, logging out after sessions) apply to your pd dream account too.
pd dream implements the following technical and organisational measures to protect personal data:
While pd dream takes data security seriously, no method of electronic storage or transmission is one hundred percent secure. Players are encouraged to use a strong, unique password for their pd dream account and to enable any additional security features offered by the platform.
pd dream does not knowingly collect personal data from individuals under 18 years of age. The platform is intended for adult players only, and registration requires confirmation that you are at least 18 years old. If pd dream becomes aware that a minor has registered an account or provided personal data, the account will be closed immediately and any personal data collected will be deleted to the extent permitted by law.
If you are a parent or guardian and believe that a minor has created a pd dream account or provided personal data to the platform, please contact support@pddream.com immediately with the relevant details. pd dream will investigate and take appropriate action promptly.
pd dream may update this Privacy Policy from time to time to reflect changes in the platform, changes in applicable law, or improvements to how pd dream handles personal data. When this policy is updated, the effective date at the top of the page will be revised.
For material changes — changes that significantly affect how pd dream processes your personal data or that affect your rights — pd dream will notify registered players via the email address associated with their account before the changes take effect. Continued use of pd dream after a policy update constitutes acceptance of the revised policy.
pd dream recommends checking this page periodically to stay informed about how your personal data is handled. The version number in the badge at the top of the document section indicates the most recent revision.
For any question, concern, or request relating to this Privacy Policy or the personal data pd dream holds about you, contact the pd dream data team using the following details:
Please include your registered account username in any privacy-related communication so pd dream can identify your account and respond accurately. Do not include your account password or payment details in any email correspondence — pd dream will never ask for these over email.
If you are not satisfied with pd dream's response to a privacy concern, you may have the right to lodge a complaint with the relevant Philippine data protection authority. pd dream encourages players to contact us directly in the first instance so we have the opportunity to resolve the issue.
This Privacy Policy should be read alongside the pd dream Terms and Conditions and the Responsible Gaming page, both of which contain additional information relevant to your use of the pd dream platform.
Privacy policies exist for a good reason — they are the commitment a platform makes to the people who use it about what happens to their information. pd dream has published this policy clearly because Filipino players deserve to know exactly what they are agreeing to when they sign up, not discover it afterwards.
If you have read this Privacy Policy and are comfortable with how pd dream handles personal data, the next step is straightforward. Create your pd dream account, complete KYC verification, make your first deposit using GCash, Maya, or any of the other Philippine payment methods available, and place your first bet. PBA basketball, volleyball, live baccarat, and online sabong are all waiting.
Questions before you sign up? Email support@pddream.com or check the FAQ page where the most common questions from Filipino players are answered in plain language.
PBA basketball, volleyball leagues, live baccarat, and online sabong in one place. Deposits by GCash or Maya. All amounts in Philippine pesos. Register in minutes, kabayan.